We self-certify compliance with
Last Updated May 5, 2010
Veeva Systems, Inc. ("Veeva Systems", "Veeva", or the "Company") is committed to secure and trustworthy Internet commerce and the individual's right to privacy. This Privacy Statement describes Veeva Systems’ information practices.
| Veeva Systems is a licensee of the TRUSTe Privacy Program. TRUSTe is an independent organization whose mission is to build user’s trust and confidence in the Internet by promoting the use of fair information practices. Because this Web site wants to demonstrate its commitment to your privacy, it has agreed to disclose its information practices and have its privacy practices reviewed for compliance by TRUSTe. For more information on TRUSTe, please visit http://www.truste.com. |
Veeva Systems is also a licensee of the TRUSTe EU Safe Harbor Seal and abides by the EU Safe Harbor Framework as outlined by the U.S. Department of Commerce and the European Union. For more information on the EU Safe Harbor Framework, please visit http://www.export.gov/safeharbor/. The TRUSTe seals cover only information that is collected, handled, or maintained through the Web sites covered by this Privacy Statement. | 
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If you have any questions or concerns regarding this Privacy Statement, please contact Veeva Systems at privacy@veevasystems.com. If you do not receive acknowledgement of your inquiry or your inquiry has not been satisfactorily addressed, please contact TRUSTe at http://watchdog.truste.com/pvr.php?page=complaint&url=. TRUSTe will then serve as a liaison with Veeva Systems to resolve your concerns.
Web Sites Covered
This privacy statement covers the information practices of the Web sites that link to this Privacy Statement: http://www.veevasystems.com and our Customer Support Portal (collectively referred to as "Veeva Systems Web sites" or "the Company’s Web sites").
We use a service provider that powers and processes our Customer Support Portal data. Although this portal resides on their url, it is branded as Veeva and Veeva Systems’ Privacy Statement governs the collection and use of information collected on these pages. All pages branded as Veeva Systems on this portal have a link to this Privacy Statement.
Links to Other Web Sites
Our Site includes links to other Web sites whose privacy practices may differ from those of Veeva Systems. If you submit personal information to any of those sites, your information is governed by their privacy statements. We encourage you to carefully read the privacy statement of any Web site you visit.
Personal Information Collected
When expressing an interest in obtaining additional information about Veeva Systems products or accessing secure areas of our Web sites, we collect the following personal information from you:
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As you navigate the Company’s Web sites, we may also collect information through the use of commonly-used information-gathering tools such as Web beacons and cookies. Information collected includes standard information from your Web browser such as your Internet Protocol (IP) address, browser type, operating system, referring/exit pages, links clicked, and actions taken while browsing.
Use of Personal Information
Veeva Systems uses the information collected from our Web sites to perform the services requested. For example, we may use this information to:
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Choice/Opt-Out
You may choose to stop receiving our newsletter or marketing emails by following the unsubscribe instructions included in these emails or you can contact Veeva Systems at privacy@veevasystems.com.
Information Sharing
We will share your personal information with third parties only in the ways that are described in this Privacy Statement. We do not sell your personal information to third parties.
We may provide your personal information to companies or their Web sites (such as our Customer Service Portal provider) that provide services to help us with our business activities such as customer support or billing for our services. These companies are authorized to use your personal information only as necessary to provide these services to us.
We may also disclose your personal information
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Cookies and Other Tracking Technologies
Cookies
A cookie is a small text file that is stored on a user’s computer for record-keeping purposes. We use cookies on this site. We do not link the information we store in cookies to any personally identifiable information you submit while on our site.
We use session cookies to make it easier for you to navigate our site. A session ID cookie expires when you close you browser. Cookies enable us to track and target the interests of our users to enhance the experience on our site.
Some of our business partners (e.g., our tracking utility company) use cookies and Web beacons on our site. We have no access to or control over these tracking technologies.
This privacy statement covers the use of cookies by the Company’s Web sites and does not cover the use of cookies by any third parties.
Security
The security of your personal information is important to us. We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, we cannot guarantee its absolute security. If you have any questions about security on our Web site, you can contact us at privacy@veevasystems.com.
Additional Policy Information
Correcting and Updating Your Personal Information
To review and update your personal information to ensure it is accurate, contact us at privacy@veevasystems.com. We will respond to all requests for access to correct inaccurate data, update information, or delete information within 30 days.
Notification of Privacy Statement Changes
Veeva Systems reserves the right to update this Privacy Statement to reflect changes to our information practices. We will provide notification of material changes to this statement through the Company’s Web sites prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices.
Contact Information
Questions regarding this Privacy Statement or the information practices of the Company’s Web sites should be directed to Veeva Systems as follows:
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