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Verticals onDemand Earns 2008 CRM Excellence Award for SaaS-Based VBioPharma™ CRM Suite
PLEASANTON, CA - April 16, 2008–Verticals onDemand, the pharmaceutical industry’s only provider of Software-as-a-Service (SaaS) CRM solutions, won Technology Marketing Corporation (TMC)’s Customer Interaction Solutions® magazine (www.cismag.com) 2008 CRM Excellence Award for its VBioPharma™ SaaS CRM application. The award is presented annually to the vendors of the most successful CRM software applications of the year.
“Verticals onDemand has demonstrated to the editors of Customer Interaction Solutions that its VBioPharma CRM suite has substantially improved the processes of its clients’ businesses by streamlining and facilitating the flow of information needed for companies to retain their most precious asset...their customers,” said Nadji Tehrani, founder and chairman of TMC, publishers of Customer Interaction Solutions.
The Ninth Annual CRM Excellence Award winners have been chosen on the basis of their product or service’s ability to help extend and expand the customer relationship to become all encompassing, covering the entire enterprise and the entire lifetime of the customer. The CRM Excellence Award is based on hard data: facts and numbers demonstrating the improvements that the winner’s product has made in a client’s business.
VBioPharma is the life sciences industry’s first SaaS CRM solution and the only pharmaceutical CRM solution to come pre-validated. Built on Force.com from salesforce.com, VBioPharma delivers all the advantages of the SaaS model. The new application provides complete life sciences functionality including:
• physician and account profiling;
• visual affiliations tracking;
• call scheduling and route management;
• call reporting and mobile call reporting with electronic signature capture; and,
• full samples management.
Verticals onDemand developed its CRM application to provide a cost-efficient alternative over legacy client/server CRM systems, now considered inflexible, complex, and overly expensive. VBioPharma is delivered as a reliable service over the Internet, accessible through any web browser, and completely customizable at no additional cost. In addition, it runs in a disconnected mode on smartphones, laptops, and tablet PCs to ensure maximum user adoption.
The CRM Excellence Award winners for 2008 can be found in the May and June issues of Customer Interaction Solutions magazine.
About TMC
Technology Marketing Corporation (TMC) is an integrated global media company helping our clients build communities in print, in-person and online. TMC publishes Customer Interaction Solutions, INTERNET TELEPHONY, Unified Communications, and IMS Magazine. TMCnet, TMC's Web site, is the leading source of news and articles for the communications and technology industries. According to Quantcast*, TMCnet reaches nearly one million U.S. unique visitors each month. TMCnet serves as many as three million unique visitors globally each month according to Webtrends. TMC is also the first publisher to test new products in its own on-site laboratories, TMC Labs. In addition, TMC produces INTERNET TELEPHONY Conference & EXPO, and Call Center 2.0 Conference. (*Quantcast is an independent Web site that monitors U.S. Web traffic).
For more information about TMC, visit www.tmcnet.com.
About Verticals onDemand
Verticals onDemand leverages the Salesforce platform to deliver onDemand customer relationship management (CRM) solutions for specific industry segments. Founded by software industry veterans, the company combines deep industry domain expertise, CRM deployment experience, and Software as a Service (SaaS) operations savvy with the Force.com platform, the world’s first multitenant, on-demand platform. With an initial focus on the life sciences industry, Verticals onDemand customers will achieve the fastest time to value through the deployment of fully functional CRM applications that are simple to deploy, inexpensive to operate, and provide a superior user experience.
Verticals onDemand is a privately-held company headquartered in Pleasanton, CA. For more information, visit www.verticalsondemand.com.
Contacts
Lisa Barbadora
Verticals onDemand, Inc.
610-420-3413
pr@verticalsondemand.com
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